Nanny agencies
How to Collect a Nanny Candidate's Documents Without Email or WhatsApp
A candidate's ID, references, and certificates hold some of the most sensitive details a person has. Send one encrypted request instead of collecting them over email or chat: the candidate uploads each document from a link, with no account, and everything stays isolated per candidate.
Don't collect a candidate's ID, references, and certificates over email or WhatsApp. Those hold some of the most sensitive details a person has, and they linger in inboxes and chat history with no control. Send one encrypted request instead: the candidate uploads each document from a link, with no account to create, and everything stays isolated per candidate. It's safer for them and reads as more professional to the families you place with.
Why the channel matters
A passport scan or a training certificate sent over WhatsApp doesn't disappear when you've read it. It sits in the chat, in backups, and in whatever else syncs that account, with no expiry and no record of who opened it. For a vetting folder, that's the opposite of safeguarding. Collecting the same documents through a single encrypted request keeps each candidate's file private and in one place, and it's less work than gathering attachments across threads.
One request vs email and chat
| Approach | Encrypted for you only? | Candidate needs an account? | Isolated per candidate? | Looks professional? |
|---|---|---|---|---|
| One encrypted request | Yes | No | Yes | Yes |
| Email or WhatsApp | No | No | No | No |
How to collect securely
- Stop asking over WhatsApp or email. IDs and certificates shouldn't live in chat history.
- Send one request with your vetting checklist as a single link.
- Let candidates upload without an account, so there's no friction.
- Keep each candidate isolated, so one person's documents never mix with another's.
- Let reminders chase the missing items.
- Make the security visible. A page that clearly protects their ID reassures a nervous candidate and looks right to the families you serve.
Where doconvoy fits
doconvoy is the encrypted request. The candidate opens one branded link, uploads their ID, references, and certificates without an account, each file encrypted before it leaves their device and kept separate from other candidates, while reminders chase anything missing. doconvoy doesn't run the background check or match candidates. It makes the document collection secure and private, which is the part small agencies often still do over email.
Send one encrypted request instead of asking for IDs over WhatsApp.
Collect documents the safe wayRelated: How to build a nanny vetting checklist · How to collect documents from clients without email attachments · Secure vetting document collection · Encrypted Attachments
Common questions
Why not collect nanny documents over email or WhatsApp?
A candidate's ID and certificates are sensitive, and email or chat leaves them lingering in inboxes and message history with no control over who sees them later. A single encrypted request keeps them protected and organized instead.
Do candidates need to create an account to upload?
They shouldn't have to. Account creation adds friction and drop-off. A good secure request lets them upload straight from a link, which gets you the documents faster.
Does this make my agency look more professional?
Yes. A page that visibly protects a candidate's passport reassures them, and it reads as more careful to the families you place with than a WhatsApp request would.